RBM Posted September 21, 2019 Author Posted September 21, 2019 2 hours ago, Mike J said: No, they are all true stories. Funny when we look back, but often frustrating when they happen. Correct how ever try tell family or friends back home whom never been here. 3 Link to comment Share on other sites More sharing options...
OnMyWay Posted September 21, 2019 Posted September 21, 2019 On 9/20/2019 at 8:46 AM, RBM said: Thought this worth a mention as even after having quite low expectations this takes customer care to whole new level. Took my Chevi into Chevi franchise Bacolod for oil an filter change. Well after being told of the hoops to run through, papers, plus OR, OCR and such was ready to leave car in their tender care. Oh Sir so sorry we are out of stock of oil....so sorry. Kinda shocked me....What about client coming from far away I asked, yes sir they get very angry. But, do not worry sir just give me your cell number and we shall text you when we have oil. Yeh pigs may fly.... Another day in the Philippines. I gave up on Chevy service. Blew off the warranty and the long drive to Clark. I do my oil changes at a Petron station with 15/40 semi-synthetic, every 5000 km. Had it done this past Thursday. P1501 total for service charge (300) and 6 liters of the oil. I provided the GM oil filter. I think Chevy would charge around 5-6 k for that. Only one guy does the oil changes there and he knows the Trailblazer now. He cleaned up my engine bay really nice after the change too, and I tipped him for that. Thinking about switching to another guy across the street who has a nice, clean and neat offroad center. His pre-schooler goes to my kid's school so I know him a bit. A lot of expats are using him and he seems like a really nice and knowledgeable guy. 3 1 Link to comment Share on other sites More sharing options...
Dave Hounddriver Posted September 21, 2019 Posted September 21, 2019 7 hours ago, OnMyWay said: Thinking about switching to another guy across the street When I find someone who does exactly what I want him to do, I stop looking for another guy. Any reason for the change, beyond following the other guys? 2 2 Link to comment Share on other sites More sharing options...
OnMyWay Posted September 22, 2019 Posted September 22, 2019 (edited) 10 hours ago, Dave Hounddriver said: When I find someone who does exactly what I want him to do, I stop looking for another guy. Any reason for the change, beyond following the other guys? Well, the Petron has one grungy little work area with a lift and one grungy little "mechanic". The only service they do there is oil change and they only have a few tools. The first time he did my Trailblazer a few years back he had to run off and borrow a tool. The Trailblazer is a bit of a pain to change the oil filter as you have to take the air cleaner housing off to get to it. Tires HQ has 3 bays, a small retail shop, the latest high tech equipment, and full service. They built a new building and opened about 2 years ago. What impresses me about the place is that they have kept the place spotless and organized the whole time. They specialize in installing 4X4 offroad suspension upgrades but do everything. I have a lot of things to do on my 4X4 Trailblazer in the near future. Auto transmission fluid change, suspension work, etc. The oil change is just a small part of the work I would like them to do, and as I mentioned, I already know the owner and his toddler goes to school with my kids. Add by edit: Both places are literally 5 minutes of no traffic driving from my house, and the owner of Tyres HQ said he could have one of his guys take me back to my house during longer services. Of course, I have to have some work done in order to make a final judgement http://www.tyreshqsubic.com/ Edited September 22, 2019 by OnMyWay 1 1 Link to comment Share on other sites More sharing options...
Arizona Kid Posted September 22, 2019 Posted September 22, 2019 On 9/20/2019 at 9:42 PM, "P2" said: These are jokes... right?! I'm supposing that you haven't lived here yet? 3 Link to comment Share on other sites More sharing options...
bob1965 Posted September 24, 2019 Posted September 24, 2019 Ok, I’ll throw my story in. Except about chicken, not car parts. Went to the French baker at moa on Sunday. me: I’ll have the 2 piece chicken meal please. Waitress: I’ll check if it’s available sir......sorry, only 7 piece available. Me:..............uhhhh. Oh. Ok....... 5 Link to comment Share on other sites More sharing options...
hk blues Posted September 26, 2019 Posted September 26, 2019 On 9/24/2019 at 8:43 PM, bob1965 said: Ok, I’ll throw my story in. Except about chicken, not car parts. Went to the French baker at moa on Sunday. me: I’ll have the 2 piece chicken meal please. Waitress: I’ll check if it’s available sir......sorry, only 7 piece available. Me:..............uhhhh. Oh. Ok....... On a similar vein - I was in Dunkin Donuts and wanted the meal deal for 3, which included 3 hot coffees or 3 iced coffees. I asked for 2 hot and 1 Iced - "Sorry sir, you cannot mix the drinks - it's 3 of one style only". Beyond belief at times! 1 Link to comment Share on other sites More sharing options...
Forum Support Tommy T. Posted September 26, 2019 Forum Support Posted September 26, 2019 I have a comment that carries on, but I placed it in "Food" rather than "Oil Change Please." https://www.philippines-expats.com/topic/30916-food/page/10/#comments Link to comment Share on other sites More sharing options...
Forum Support Mike J Posted September 27, 2019 Forum Support Posted September 27, 2019 On 9/24/2019 at 8:43 PM, bob1965 said: Ok, I’ll throw my story in. Except about chicken, not car parts. Went to the French baker at moa on Sunday. me: I’ll have the 2 piece chicken meal please. Waitress: I’ll check if it’s available sir......sorry, only 7 piece available. Me:..............uhhhh. Oh. Ok....... Reminds me an incident when we made our permanent move. We brought two dogs so we spent two nights in Makati so the dogs could rest up from the flight, prior to flying again to Mactan. In the morning we take the dogs out for their walk. I come to a coffee shop and try to go in, but the door is locked. I look at the sign and it says they open at 7:00 am, check my watch and it is 7:20. There is a guy inside so I rap on the door and he comes over, "Sorry sir we are not yet open". I say, "what time do you open?" "Sir we open at 7:00". What time is it I ask. "Sir it is 7:20". 1 3 1 Link to comment Share on other sites More sharing options...
Mick Posted September 27, 2019 Posted September 27, 2019 3 hours ago, Mike J said: Reminds me an incident when we made our permanent move. We brought two dogs so we spent two nights in Makati so the dogs could rest up from the flight, prior to flying again to Mactan. In the morning we take the dogs out for their walk. I come to a coffee shop and try to go in, but the door is locked. I look at the sign and it says they open at 7:00 am, check my watch and it is 7:20. There is a guy inside so I rap on the door and he comes over, "Sorry sir we are not yet open". I say, "what time do you open?" "Sir we open at 7:00". What time is it I ask. "Sir it is 7:20". Similar to me, went to a local bar, walked in, girls sat there doing there hair,.... Sorry sir we dont open until 5pm.....but is 5.45......ah OK sir sit down will serve you soon...... 6pm.....no service so I left 2 1 1 Link to comment Share on other sites More sharing options...
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