Lee Posted October 31, 2023 Posted October 31, 2023 Believe that most passengers would find on time flights, speedy check-in, stopping employee theft from passengers, and ample seating a bit more relaxing than piped in toilet water. Quote Airport authorities were told to focus on improving its whole service to travelers instead of its new initiative — putting fragrances in some areas of the Ninoy Aquino International Airport. Manila International Airport Authority (MIAA) officer-in-charge Bryan Co on Friday, October 27 said that they are testing the use of a signature “Christmas scent” at the departure area of the Ninoy Aquino International Airport (NAIA) Terminal 1. It is integrated with the air conditioning system of the said terminal. The official said they are replicating what is supposedly being done in premier hotels and leading airports worldwide to improve passenger experience. “Meron tayo na-deploy today na pina-pilot this weekend, may kinabit sa air-conditioning system na scenting. Kanina sa Terminal 1 departures, Christmas scent,” Co said before, as quoted by ABS-CBN News. The report said select areas in other airport terminals also have a scent, but the OIC clarified they were still testing it to ensure it wouldn’t be too strong for some passengers. The report added that the scent would be considered relaxing. Co also said that the fragrance is hypoallergenic and won’t negatively affect one’s health. MIAA said that the initiative is one of the improvements it has implemented to elevate passenger experience. Last August, a study revealed that the NAIA was one of the worst airports in Asia in terms of passengers’ queuing experiences. It was the eighth-worst airport in the region as only 18.11% of reviewers gave NAIA at least a four-to-five-star rating for queueing time. Its airport personnel also earned flak for stealing cash and other valuable assets from passengers earlier this year. Suggestions as MIAA puts fragrance in airport to improve passenger experience (msn.com) 1 1 Link to comment Share on other sites More sharing options...
Forum Support Mike J Posted October 31, 2023 Forum Support Posted October 31, 2023 I wonder about others like myself who are allergic to many scents? Agree with @Lee you can't odorize bad service. Link to comment Share on other sites More sharing options...
craftbeerlover Posted October 31, 2023 Posted October 31, 2023 1 hour ago, Lee said: Airport authorities were told to focus on improving its whole service to travelers So this is what they came up with to improve services? Really! These must be the same intellectuals that said you cannot fold your new money, you must have a barrier between you and your passenger on your motorcycle, or you have to wear a facemask in your car even when you are alone... good grief 3 Link to comment Share on other sites More sharing options...
MotorSarge Posted October 31, 2023 Posted October 31, 2023 Maybe some Skunk Spray around immigration to move a lil faster to keep up with their own entry/exit requirements... 1 2 Link to comment Share on other sites More sharing options...
craftbeerlover Posted November 1, 2023 Posted November 1, 2023 In all fairness, last time I came through, it was actually fast and painless Link to comment Share on other sites More sharing options...
Forum Support Mike J Posted November 1, 2023 Forum Support Posted November 1, 2023 2 hours ago, MotorSarge said: Maybe some Skunk Spray around immigration to move a lil faster to keep up with their own entry/exit requirements... Or fart spray? Blame it on the guy in front of you. 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now