Oil Change Please

[RBM]

Thought this worth a mention as even after having quite low expectations this takes customer care to whole new level.

Took my Chevi into Chevi franchise Bacolod for oil an filter change. Well after being told of the hoops to run through, papers, plus OR, OCR and such was ready to leave car in their tender care.

Oh Sir so sorry we are out of stock of oil....so sorry.  Kinda shocked me....What about client coming from far away I asked, yes sir they get very angry. But, do not worry sir just give me your cell number and we shall text you when we have oil. Yeh pigs may fly....

Another day in the Philippines.

[Marvin Boggs]

Can relate.  Took our little truckster in for a clutch change, and only as they are re-assembling it learn they can't get a rear main seal.  "You didn't check availability of the parts before you started?"  "Sorry sir"

 

[Mick]

Had something like that yesterday. Went to a well known shop looking for a 32" smart tv for my nippa hut, ready for the rugby world Cup, discussed all tv's on show with the sales guys, they showed me how they all work, so decided on the Samsung, they then went further with that one, with the big sales pitch, I even managed to get a wall bracket thrown in free of charge.... Great I will take it..... Sorry sir no stock, please come back in 10 days.... Ffs.... Why not start with that pitch

[Tommy T.]

24 minutes ago, Mick said:

Had something like that yesterday. Went to a well known shop looking for a 32" smart tv for my nippa hut, ready for the rugby world Cup, discussed all tv's on show with the sales guys, they showed me how they all work, so decided on the Samsung, they then went further with that one, with the big sales pitch, I even managed to get a wall bracket thrown in free of charge.... Great I will take it..... Sorry sir no stock, please come back in 10 days.... Ffs.... Why not start with that pitch

SNAFU Mick... Out of Stock. And, yeah, they don't seem to think about that until the end when it's time to make the transaction. Crazy!

[Mike J]

3 hours ago, Mick said:

Had something like that yesterday. Went to a well known shop looking for a 32" smart tv for my nippa hut, ready for the rugby world Cup, discussed all tv's on show with the sales guys, they showed me how they all work, so decided on the Samsung, they then went further with that one, with the big sales pitch, I even managed to get a wall bracket thrown in free of charge.... Great I will take it..... Sorry sir no stock, please come back in 10 days.... Ffs.... Why not start with that pitch

Situations like that when you don't know whether to laugh or cry.   Mine was when I went to the dentist and needed a crown.  He called to place that makes the crown.  He then covers the mouthpiece on the phone and says to me; "Sir they do not have any gold in stock.  Do you have any old gold jewelry they can use?" 

[Dave Hounddriver]

Funny topic.  I once bought a motorcycle from a reputable dealer and they offered free oil changes.  When I went in for the first one the mechanic said "the oil change is free but we have no oil.  You have to go to the auto supply store and buy a liter of oil, then bring it back here and we will change it for you."

["P2"]

These are jokes... right?!

[Dave Hounddriver]

2 hours ago, "P2" said:

These are jokes... right?!

Funny, yes.  But not in the joke section.  I would suggest truth is stranger than fiction.

[nor cal mike]

26 minutes ago, Dave Hounddriver said:

Funny, yes.  But not in the joke section.  I would suggest truth is stranger than fiction.

“It’s more fun in the Philippines”

[Mike J]

8 hours ago, "P2" said:

These are jokes... right?!

No, they are all true stories.  Funny when we look back, but often frustrating when they happen.